There are a variety of games that allow users to make in-app purchases. These purchases include bonuses, currency, or even the full version of the game.
If you have made a purchase inside an application, and did not receive the item or identified missing chips/coins during game play, please restart your device and Playphone Game Store then check again. Also,  please verify if the game has been updated.  If the purchases still do not appear,  please email our support team  and share the following information for our investigation:
  • Your player ID
  • Mobile number
  • The game you have experience the issue with
  • The items purchased
  • Details of the issue
  • Screenshots of the issue.