To ensure that users are able to play games freely without any delays, we do recommend turning on your device's WiFi. Even though connections, such as 3G and LTE, are capable of maintaining a consistent connection, WiFi is the safest means of staying connected at all times. If you are on your WiFi and begin experiences difficulties with your connection, try following these steps:

• Make sure you have the latest version of the game.

• Confirm that you are logged in to the Playphone Game Store

• Force-close the application and restart it. After doing so, make sure you are logged in to the network again.

• Uninstall and reinstall the application if the previous steps have not fixed the issue.

Should you still be experiencing any issues, email our support team at .