Purchase & Billing

How do I cancel a purchase or get a refund?
Send an email to our support team. Do provide the following: Your player ID Mobile number Reasons for the refund In-app items purchased or game purch...
Fri, 22 Jun, 2018 at 3:15 PM
Refund Policy
At Playphone, we do adhere to the 90 day policy laid out by the mobile carriers.  Because of this, we can only issue refunds for the 3 months prior to the r...
Thu, 2 Apr, 2015 at 3:46 PM
Virgin Mobile Premium Services Terms of Use
UPDATED SEPTEMBER 25TH 2017 Premium Services Terms of Use Purchase and use of any personalization, entertainment and other applications ("Premi...
Fri, 22 Jun, 2018 at 1:25 PM
Boost Mobile Premium Services Terms of Use
UPDATED SEPTEMBER 25TH 2017 Premium Services Terms of Use Purchase and use of any personalization, entertainment and other applications ("Premi...
Fri, 22 Jun, 2018 at 1:24 PM